Bridging the Digital Communication Divide
Tailored Services
From site surveys to engineering designs, whether you need a repair or a rental. Federal-Williams Communications provides a value-added to all our products through our suite of services that can be customized and tailored to your unique need. Our teams of dedicated experts and provide you with a full suite of solutions, from a site survey, engineering services, to project management and installation of our solutions.
Our services do not end at our supply-chain. We can continue to support every client through our Preventive Maintenance Programs, Repairs and many other services. Our focus is to provide you with the continuous operation of our equipment, ensure sustainability and reliability throughout the life cycle of your products.
Our 24-Hour Emergency Service gives customers access to our after-hours team experts, to ensure quick, reliable and consistent troubleshooting of problems on the go as you continue to operate through the night, weekends and holidays.
Efficient Installations
With a focus on safety, efficiency and optimization, Federal-Williams Communications delivers seamless installations tailored to your operational needs. We will handle everything from the handling and configuration to testing and final commissioning, as well as training and certification.
Two-Way Radios, Dispatch Systems and Infrastructure Equipment are just some of the installations we specialize in across the many sectors of industry that we serve.
Comprehensive Services
Responding to your on-site Service Call is our commitment to providing the type of support and service you expect from our team at Federal-Williams Communications. As we work to ensure your continued smooth operations, our experienced technicians will visit your site to diagnose, repair and support a wide rate of systems and products that we provide.
Our 24-Hour Emergency Service is also available for any mission-critical operations that require immediate attention to any breakdowns, outages and equipment failures. Our team works hard to deliver expert service and customer satisfaction any time you need us.
Maintenance Services
- Scheduled Preventive Maintenance
- Priority Service Repair
- After-Hours Support for unexpected Equipment Failures
- Replacement Devices to minimize Downtime
Project Solutions
In the world of RF Communications, Project Management is where innovation meets precision. The intricacies of your requirements, the complexities of the designs, and the demand to delivery on time and on budget are just a few of the achievable results the Federal-Williams Communications Project Management Office will deliver.
With a strong foundation in managing complex, high-impact projects across the radio frequency spectrum, w specialize in delivering solutions that drive connectivity, reliability, and performance in mission-critical environments.
The experts in the Project Management Office work collaboratively with their counterparts across the table, as well other experts within the Federal-Williams Communication Team to ensure that we give you nothing less than what you expect:
- Management of your Project Life Cycle
- Technical Collaboration
- Regulatory Compliance
- Shareholder Engagement
- Risk Mitigation
- Budget & Schedule Management
Rental Solutions
Whether you are holding a small event or a large-scale function, our team can help in getting you the right equipment at the right time. Federal-Williams Communications offers affordable two-way radio rental solutions tailored to meet the communication needs of businesses, events, and organizations of all sizes.
- Wide Selection of Radios
- Short-Term & Long-Term Rentals
- Fully Programmed and Ready to Use
- Accessories Included
- Technical Support when needed
Our hassle-free service will bring our product to your door, fully programmed and ready to use, daily, weekly or monthly. You can return the product earlier or extend your rental term. We will help you ensure solid communication while we maintain your equipment and ensure full functionality.
Repair Solutions
With one of the few Repair Services in the industry, Federal-Williams Communications is a leader in Two-Way Radio Repair Services, specializing in fast, reliable and cost-effective service. Whether a minor or major repair, our Bench Repair Technicians are highly qualified and skilled, with over 100 years of combined experience in the industry.
Battery and
Power Issues
Troubleshooting and Diagnostics
Antenna and
Signal Problems
Audio and Microphone Issues
Preventive Maintenance
As an authorized Motorola Service Provider and for the Durham Region, Golden Horseshoe, and Central Ontario, we service areas to the East, West, and North of Toronto Ontario. Federal-Williams Communications is extremely proud of our in-house Service Department. We provide in-shop repairs and return to depot repair service for all products that we sell.
DAS Services
Federal-Williams Communications can provide Distributed Antenna Systems (DAS). Our team of professionals are able to conduct Coverage surveying for cellular carriers and post-processing in addition to P25 automated RSSI and BER coverage analysis. We are an authorized Platinum Motorola Service Provider for the GTA including Durham Region, Central Ontario and areas to the East, West, and North of Toronto.
We are extremely proud of our in-house Service Department. With over 115 years of combined experience, we have put together one of the finest service teams in the country. We provide on-site and in-shop repairs as well as return to depot repair service for all products we sell, including all models of 2-Way Radio, Cellular Products, Satellite Equipment and more.
Engineering Solutions
If you need something out of the ordinary, Federal-Williams Communications Inc. has Professional Engineering capabilities that can be as simple as designing a radio system to meet your needs to solving that radio system problem that no service shop has been able to resolve.
Customized Product Design, Development and Installation
Consultation
Services
Federal-Williams Communications Inc. can provide professional consultation services that include site walks, coverage testing, reporting and technical drawings
An Experienced Network
of Consultants
Site Surveys
Your site survey is the first step in a critical process that determines how your wireless and radio communications solution will function. The details involved in this assessment help design the system we need to implement, as well as the products required for your solution.
Our site survey includes:
- Infrastructure Assessment
- Coverage Mapping
- Frequency Analysis
- Interference Analysis
- Power Requirements
- Cabling Requirements
- Compliance Checks
- Safety Checks
WAN Designs
- Accurate system designs
- Efficient product deployment
- Improved signal coverage
- Reduced errors and downtime
- Optimized equipment installation and configuration
- Optimal performance
- Cost-effective solution within budgets
Internet of Things
What is IoT?
The internet of things, or IoT, is a system of interrelated computing devices or objects that are provided with unique identifiers (UIDs) and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction. With real-time data on daily operations, businesses can make better decisions, streamline processes and get to market faster
Asset Management Tracking
Asset Management Tracking helps businesses track the location and status of their most valuable assets in real-time using GPS tracking devices. Asset Tracking devices to monitor assets such as trailers, containers, construction equipment and more.